18:00
Participants Arrival
19:00
Welcoming Remarks
Prof. Dr. Ferdinand Dudenhöffer
Director CAR
Prof. Dr. Helena Wisbert
Director CAR
19:05
Volkswagen Passenger Cars | 5 Questions to the CEO
Thomas Schäfer
Chief Executive Officer, Volkswagen Passenger Cars
19:25
Mercedes-Benz AG | Future Shifts of Automotive Retail
Thomas Eisenbarth
Head of Channel Strategy & Transformation, Mercedes-Benz AG
19:35
Drees & Sommer | Development and Roll Out of Brand Experience Touchpoints
Stefan Kümmel,
Head of PMO, Drees & Sommer
Melanie Meinhold
Senior Consultant, Drees & Sommer
19:45
Capgemini | Impulse Talk
Dr. Rainer Mehl
Executive Vice President, Managing Director Automotive, Capgemini
Anne Junge
VP & Head of Customer Transformation, Capgemini Invent
19:55
Panel Discussion | Point of Sales - Concepts
Dr. Rainer Mehl
Executive Vice President, Managing Director Automotive, Capgemini
Anne Junge
VP & Head of Customer Transformation, Capgemini Invent
Melanie Meinhold
Senior Consultant,
Drees & Sommer
Thomas Eisenbarth
Head of Sales Channel Strategy & Transformation, Mercedes-Benz AG
20:20
Volkswagen Financial Services | One-On-One with Prof. Ferdinand Dudenhöffer
Dr. Christian Dahlheim,
Chief Executive Officer, Volkswagen FS
20:25
Introduction to the Art Exhibition | Re-Inventing Piet. Mondrian and the Consequences
20:30
Networking | Free Walk through the Art Exhibition
22:30
End of the Event
JUNE 15TH | 08:30 - 17:00
07:30
Participants Arrival and Morning Coffee
08:25
Welcoming Remarks
Prof. Dr. Ferdinand Dudenhöffer
Director CAR
Prof. Dr. Helena Wisbert
Director CAR
Opening Keynote
Presented by: Prof. Dr. Helena Wisbert, Director CAR Center Automotive Research
08:30
Volkswagen | Love Brand in the Digital Age
Imelda Labbé
Board Member – Sales, Marketing & After Sales, Volkswagen Cars
Global Brands & Sales Systems
Presented by Anne Junge - VP & Head of Customer Transformation, Capgemini Invent
08:40
Mercedes-Benz | Customer Experience driven by backend and E2E Mindset
Alexandra Straßburger
Head of Sales Operations, Mercedes-Benz Passenger Cars
08:50
Sixt SE | Shaping new mobility by new ways of collaboration
Vinzenz Pflanz
Chief Business Officer (CBO) & Member of the Management Board, Sixt SE
09:05
Teads | New customer-centricity in automotive brand communications
Henner Blömer
VP Global Client Partnerships, Teads
09:20
NIO | Building a community and shaping a user enterprise model
Florian Weinzierl
Head of User Relations, NIO Deutschland GmbH
09:30
Discussion
09:40 - 10:10
Coffee Break
Sponsored by Sixt SE
New Sales & Branding Europe
Presented by: Prof. Dr. Ferdinand Dudenhöffer - Director, CAR Center Automotive Research
10:10
Horvath + Hedin Electric Mobility | Customer requirements on different distribution systems and example BYD Germany
Georg Mrusek
Principal Automotive, Horváth
Lars Pauly
Chief Executive Officer, Hedin Electric Mobility
10:25
Diconium | Rethinking sales in the automotive industry through digitalization
Helmut Stadler
Expert Partner, diconium
10:40
PROGENIUM - The Resultants | 21st century core compentencies - How to develop a bullet proof automotive business model
Dr. Michael Mandat
Founder & Managing Director, PROGENIUM – The Resultants
11:00
Porsche Deutschland | Omni Channel Excellence at Porsche Germany
Alexander Pollich
Chief Executive Officer, Porsche Deutschland
11:15
mobile.de | Consumers Decoded: What our Customers really want
Ajay Bhatia
Chief Executive Officer, mobile.de
11:30
Audi AG | New Mobility - New Design
Claus Potthoff
Head of Design Strategy, Audi AG
11:45
Discussion
11:55 - 13:00
Lunch Break
Sponsored by: Capgemini
Online Sales & Services
Presented by: Dr. Michael Mandat, Founder & Managing Director, PROGENIUM – The Resultants
13:00
Elli - A Volkswagen Brand | The place to be is Energy!
Lars Vallböhmer, VP Investment Management, Elli – A Volkswagen Brand
13:10
IBM | Digital tire kicking: Certified Pre-Owned (CPO) Programs for the online age
Christian Kick
Associate Partner – Automotive Strategy, IBM
13:25
Kroschke Gruppe | zulassen.einfach.digital. - die Zukunft der Zulassung & Kennzeichen
Philipp Kroschke
Managing Director, Kroschke Gruppe
13:35
Allianz Partners | Q&A with Prof. Helena Wisbert
Jérôme Joubert
Head of Mobility 2.0 & Global Head of EV Ecosystem, Allianz Partners
13:45
Discussion
13:50 - 14:20
Coffee Break
Sponsored by: Sixt SE
Subscriptions
Presented by Dr. Rainer Mehl - EVP & Managing Director Strategic Account Automotive, Capgemini
14:20
FINN | FINN as a Service
Jürgen Lobach
Chief Fleet Officer & MD, FINN
Barbara Schmoll
VP B2B Partnerships, FINN
14:40
ViveLaCar GmbH & Benner Holding | Auto Abo als Renditebringer im Agentur-Modell
Dr.Dominik Benner Chief Executive Officer, Benner Holding
Mathias Albert Founder & Shareholder, ViveLaCar
14:50
Fleetpool | Nutzen statt Besitzen - wie Fleetpool im Auto-Abo-Markt weiter Maßstäbe setzt
Andreas Linn
Chief Product Officer, Fleetpool
15:05
ALD Automotive | Leaseplan - A combined company to create the leading global sustainable mobility player
Martin Kössler
Regional Director DACH & Central Eastern Europe & Member of the Executive Board, ALD Automotive | Leaseplan
15:20
Discussion
15:30 - 16:00
Coffee Break
Sponsored by: Volkswagen AG
New Sales & Financial Services
Presented by: Prof. Dr. Helena Wisbert - Director, CAR Center Automotive Research
16:00
Berylls Strategy Advisors | Quo Vadis? Online Used Car Sales
Christopher Ley
Partner, Berylls Strategy Advisors
16:10
BLG Logistics | NEW DEMANDS ON LOGISTICS - The impact of mobility trends on fleet management and logistics.
Axel Bantel
Managing Director / Global Director of Sales, BLG LOGISTICS
16:25
MHP - Management- und IT- Beratung | Gamechangers in CX - Ten Trends to go for better Customer Interactions in the Experience Age
Timo Hallwachs
Associated Partner – Customer Experience Strategy, MHP
16:40
ICT AG | Sternwarte: Learnings from a retail Design Study
Erik Wolff
Board member, ICT AG
16:50
End of the Event